360° Customer View
View important customer data, including demographics, online, and offline transactions on a dashboard with a single click. With multiple accounts across various systems, 360-degree Customer View can link them to provide a holistic view of customer attributes.
Churn
From time to time, customers may close their accounts, however they exhibit patterns of behavior before they churn. Think of this as a check engine light before the engine gives up. StrataSeer’s churn models predict behavior that leads to churn and account closure.
Account Closure
ReconSeer helps automate the account closure process to reconcile accurately.
Propensity
StrataSeer propensity models help companies understand and predict their clients’ and prospective clients’ behavior.
Segmentation
Consumers behave differently, react to events differently, StrataSeer’s segmentation models can help businesses market to them accordingly and provide a 360-degree loop to understand the impact of marketing campaigns.
Case Management Investigations
FinanSeer’s case management system pulls data from all internal and external systems into a single place for investigating cases.
Chargeback Monitoring
Predict the possibility of a chargeback filing on transactions with probabilistic algorithms that can identify force posts, stolen terminals, and incorrect authorizations.
Complaint Monitoring
Manage complaints with an automated end to end workflow between regulatory bodies, issuers, partners, and programs with the ability to document evidence.
Elderly Abuse
Track of the behavior of elderly people to flag and prevent financial abuse.
Escheatment/DeRec/Breakage
Unclaimed property tracking and distribution
FinCEN/Global FIU e-Filing
The ComplianSeer fully automated filing service assists in the regulatory timeliness of reports and investigations – without interruptions.
Force Post Monitoring
Identify specific merchants and terminals that have the potential to be stolen and flag them.
Fraud Monitoring
Monitor complex fraudulent activities with sophisticated self-learning algorithms that stay up to date with industry trends.
High-Risk Monitoring
DataSeers provides the ability to monitor and flag high-risk spend categories and assign customers a risk score. The score indicates the probability of a customer’s involvement in risky transactions.
Merchants, Consumers, Business Blacklists
FinanSeer provides customers with the ability to blacklist merchants, accounts, and account holders in the database to help their customers from being deceived or exploited.
RegE Disputes Monitoring
Automated workflows to monitor disputes in electronic transactions to ensure regulations are followed. With automated alerts around provisional credits, communications, and case investigations, RegE monitoring ensures users can guarantee oversight and avoid scrutiny from examiners.
Suspicious Activity Monitoring and Reporting
Monitor and report suspicious activities including but not limited to Money Laundering using complex behavior-based algorithms combined with traditional rules with a full case management system for investigations and electronic regulatory filings around the world (SAR/CTR, etc.).
Transaction Monitoring
FinanSeer provides a user -friendly system to monitor customer transactions for various types of behavior utilizing behavior (AI/Machine Learning) and rule-based systems.
UDAAP Monitoring
Unfair Deceptive and Abusive Acts or Practices (UDAAP) monitoring, a part of consumer compliance, allows monitoring for incorrectly charged fees across programs.
Adverse media
IdentitySeer monitors global news sources. Detect whether there have been negative articles in the media regarding a customer or prospective customer.
Behavior Biometrics
When creating a new account, individuals uniquely fill out forms, choose passwords, and determine what information is safe to provide when prompted. Behavior biometrics uses these idiosyncrasies to help identify people as distinct individuals.
CDD Risk Rating
When customers open an account, they are asked to provide basic questions and answers. Now customers can create their custom models for CDD risk rating, which fuels the information to a number suggesting the risk of the individual. Once you are notified of that risk, based on the customizable questions, you can categorize them as requiring additional documentation.
Device Intelligence
When a device is used to open an account, IdentitySeer ensures the device belongs to that person.
Document Scanning
IdentitySeer detects multiple types of visas and government-issued IDs.
EDD
IdentitySeer allows users to capture additional documentation and information about a particular individual or business, using policies, internal policies, utility bills, and more.
Email Intelligence
Email intelligence detects key attributes of an email, such as when the email was opened, whether is it active, shipping address, whether the email has been a part of the fraud or detected on the dark web.
Global KYC with Ultimate Beneficial Owner (UBOs)
Onboard businesses in any country with the underlying UBO information and validate that information against known government sources to ensure the business is registered and in good standing and the owners are valid.
Global KYC against government sources
IdentitySeer provides an efficient, user-friendly way to capture and verify a person's identity against known global government sources.
Global Threat Intelligence
IdentitySeer provides access to a global database of threat actors that have been identified in multiple fraudulent events.
Global Watchlists
IdentitySeer monitors tens of thousands of global watchlists databases to determine if potential and existing customers are high risk individuals or businesses.
ID Validation
Confirm an account holder's identity by asking them to upload a photo of a government-issued document, such as a passport or driver’s license.
These challenging questions require in-depth responses that only the potential or existing customer would know.
Liveness Detection
By presenting a picture of another picture, a perpetrator will use a still photo and pretend to appear in front of the camera. Liveness detection detects this scenario and confirms if the person is physically in front of the camera.
PEP
Anyone who is an elected government official or related, or involved in the offer or provision of government contracts. As their risk of falling victim to bribery and corruption may be relatively high, IdentitySeer monitors and reports on such individuals.
Phone Intelligence
A second layer of verification and security beyond the two-factor authentication, including if the phone has been used in fraudulent activities or how many times a number has been ported.
Sanctions
IdentitySeer monitors tens of thousands of global sanctions databases to determine if potential and existing customers are high risk individuals or businesses.
Automated Money Movement
Ensures that money is moved to the right accounts for the purpose of settlement, eliminating concerns regarding sweeps and negative balances.
Case Management Investigations
Our case management system pulls data from all internal and external systems into a single place for investigator cases. The information can be utilized to gain better insight into your customers' actions.
Once revenue is calculated for a particular program, the invoicing and billing platform enables the billing of programs directly. Through the automated money movement feature, collecting payments can be automated.
Negative Balance
Accounts may go negative either when force-post transactions happen or when the settlement amount is greater than the authorized amount. ReconSeer helps identify such scenarios and potential fraud within such transaction.
QMR/QRC
The networks require institutions to submit numbers every quarter in a specific format. FinanSeer provides prefilled templates that calculate the exact numbers to report to the networks to comply with reporting needs.
Revenue Calculation
Helps clients calculate revenue of specific, individual programs.
Roll Forward
Roll forwards identify debits and credits across different categories so that programs stay in balance.
Settlement Reconciliation
Due to industry rules and network constraints, transactions often are not settled as anticipated. Settlement Reconciliation within the system helps users match drawdowns to the specific network activity, ensuring the settlements match.
Transaction Matching
ReconSeer identifies missing or duplicate transactions by comparing transactions between networks and processors. It protects users from overcharges or underbilling by the processors.
